Subscription Policy

Some products and services on the Site are sold on a subscription that renews automatically until You cancel. Before You pay, We will show You all of the following clearly and right next to where You agree: the amount of each recurring charge, how often You will be charged, that the subscription continues until You cancel, the deadline to cancel before the next charge, and how to cancel. You must separately check a box agreeing to those automatic renewal terms. Accepting these Terms and Conditions by itself is not your agreement to automatic renewal.

After You enroll, We will send You an acknowledgment You can keep. It will repeat the automatic renewal terms, the cancellation policy, and the steps to cancel.

You may cancel at any time before your next billing date. There is no waiting period and no cutoff window. You may cancel the same way You signed up. If You signed up online, You may cancel online in your account using a single cancellation control, without calling Us, without emailing Us, and without speaking to anyone. You may also cancel by emailing info@PrescribedEssence.com. Cancelling stops all future charges. Your subscription stays active through the end of the period You have already paid for.

If We change the price of your subscription, We will notify You in writing at least seven (7) business days and no more than thirty (30) business days before the new price takes effect. The notice will state the new amount, the date it takes effect, and how to cancel. If You do not want the new price, You may cancel before it takes effect.

If your subscription has a term of one year or longer, We will remind You between fifteen (15) and forty-five (45) days before each renewal

A subscription is billed in advance. You may cancel at any time, with no waiting period, using the same method you signed up with. If you signed up online, you can cancel online in your account in one step. You can also email info@PrescribedEssence.com.

Cancelling stops all future charges immediately. If you cancel after being billed for a cycle but before the pharmacy has dispensed that cycle's medication, we refund the medication and shipping for that cycle. Once medication has been dispensed it cannot be refunded.

A subscription pays for scheduled refills of a medication you have already been prescribed, and for the platform fee. It does not pay for future consultations, and it does not include unlimited visits or unlimited messaging. If you need another consultation, that fee is charged separately when the consultation happens.