To get started, simply visit our website and follow the steps to create an account. Then, complete the online consultation form, which will be reviewed by one of our licensed healthcare providers. After your consultation, you'll receive a personalized treatment plan and can proceed with ordering your prescribed hair growth products through our platform.
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Orders are packaged and prepared for delivery within 2 business days of being placed. Exceptions may occur during holiday seasons. You will receive email notifications as your order is prepared and shipped.
We’re sorry, but due to legal reasons, prescriptions can’t be returned. However, our customer service team is here to help you find a solution. You can delay, pause, or cancel your subscription at any time. Please let us know at least 48 hours before your next order is processed. If you cancel after the pharmacy has processed your order, we may not be able to offer a refund.
To cancel your subscription, please contact customer service at info@prescribedessence.com, or call or text (888) 808-2405 between 9am – 5pm PST, Monday through Friday.
Your email receipt includes a tracking link from our shipping provider. If you are unable to locate your receipt, please contact our support team for assistance.
Prescribed Essence offers subscription options for your convenience. You'll receive your prescribed hair growth treatment at regular intervals, ensuring you never run out. The billing for your subscription will occur as agreed upon during the setup of your subscription plan.
To update your billing information, log in to your Prescribed Essence account and navigate to the "Billing" or "Account Settings" section. There, you should find options to modify your payment details. If you encounter any issues, you can also contact our customer support for assistance.
Absolutely, we understand that minoxidil can cause scalp irritation for some individuals. Our healthcare providers can offer alternative hair growth treatments that are effective and better suited to your specific needs and sensitivities. During your consultation, be sure to mention your scalp sensitivity, and we will work to find a suitable solution for you.
Topical Finasteride is generally well-tolerated, and side effects are typically milder compared to oral Finasteride. Common side effects may include temporary scalp irritation or dryness. However, it's essential to discuss any concerns or potential side effects with our healthcare providers during your consultation.
Like any medication, hair loss treatments can have side effects. The specific side effects can vary depending on the medication and individual factors. It's crucial to have a thorough consultation with our healthcare providers to discuss potential side effects, benefits, and risks associated with any prescribed hair loss medication.
Topical Finasteride is primarily indicated for male use. However, in some cases, healthcare providers may prescribe it "off-label" for women with specific hair loss conditions. It's essential to consult with our healthcare providers to determine if this treatment is suitable for your individual situation.
Yes, Finasteride can affect PSA (prostate-specific antigen) levels. If you are using Finasteride or considering it, it's crucial to inform our healthcare providers about your medical history, including any prostate-related concerns. They will provide guidance and monitor your health appropriately during your treatment.
Yes. All prescriptions are reviewed and issued by licensed physicians who are authorized to practice medicine in California. We maintain an updated record of provider licensure and credentials to ensure patient safety and compliance with all applicable laws.
Yes. You can only receive prescription medications after a doctor reviews your intake form and approves a prescription. We do not provide prescription medications without this step.
Our treatments are fulfilled through our in-house pharmacy partner, which meets all state and federal regulations. This process allows us to maintain high-quality standards for our unique formulations.
No. You may request to use another pharmacy if eligible. However, only prescriptions filled through our licensed pharmacy partner can be guaranteed for quality and consistency, since our formulas are unique to Prescribed Essence.
Our treatment plans are designed as a minimum six-month program. Consistency is essential for real results. Missing doses or stopping early will reduce effectiveness. Results may vary, and Prescribed Essence cannot be responsible for outcomes if the treatment plan is not followed as prescribed.
Prescribed Essence currently provides services only to patients located in California.
If you are located outside of California, unfortunately, we cannot provide services at this time
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